we have these as questions and answers because that is an exciting way to have a shipping page
if anything below does not make sense or yooh have other questions email us at hello@agehams.com and please include a nice compliment to get the conversation started thank yooh
what are your shipping options
we use the usps for all of our shipping and the only option for now is the usps ground which comes with a tracking number
that will take 2-5 days to get to yooh depending on how far yooh (or your recipient) are from cleveland (where we are)
how long does shipping take
we ship on mondays, wednesdays, and fridays and then circle back to the previous question for the total time but here is an example:
if yooh order on a tuesday it will ship on wednesday and then get to yooh 2-5 days from then
what if i want to ship to more than one address in the same order
yais a lot of people do that for example if they are sending cards to 3 different people at 3 different addresses because of having so many friends
this is easy - at checkout after yooh enter your email address just select "ship to multiple addresses"
btw to ship to more than one address our website robot will make yooh either log into your account, or if yooh do not have an account, it make yooh create one so much
what does shipping cost
it is basically $2 per address for example if yooh are sending 3 cards to 3 addresses it will be $6 for shipping
but if yooh are just sending one thing to one address it will only be $2 and the only exception is once your order goes above $17 it will be $4 for shipping
can i get express processing/shipping
not right now sorry about that please do not be mad
applepay and/or amazon pay changed my shipping address when it processed my order
yais tim apple and jeff bozo are playing tricks like that sometimes - if this happened to yooh just email the following to hello@agehams.com
1) your order number
2) the recipient's full name (first and last, no nicknames, no emojis)
3) their full address
what if i want my age ham to arrive on an exact date
we try our best but this is very hard for us to accomplish successfully because of the post office and how they get grumpy sometimes
if yooh tell us (for example) june 14th, we will get it there on or around june 14th - usually we will err to the side of before june 14th
i want to send something outside of the united states
that is fine just select international shipping during checkout and yais yooh can send one card to another country and another to the united states in the same order (see how to ship to multiple addresses above)
your international shipping cost will be calculated once yooh put the shipping address in
what if my age ham gets lost in the mail
as long as yooh gave us the right name/address in your original order we will resend it for yooh
what if my age ham gets returned to yooh as undeliverable
if this happens we will email yooh when it comes back to us as soon as we can
if coming back as undeliverable was our fault somehow (ie we somehow put your address wrong or there was not enough postage) we will offer yooh a refund or a free resend
if yooh gave us the wrong address or yooh left off the apartment number or put their nickname for shipping instead of their real name we will offer yooh a 50% discount on a replacement to the correct/full address
do yooh offer returns or refunds
we accept returns and refunds of age hams under any of the following circumstances:
1) yooh gave us the correct name/address but your age ham never arrives
2) your age ham arrives damaged, missing the ham, and/or the card is badly damaged
3) you submit a 3-page, hand-written, single spaced essay about why yooh are displeased with your age ham purchase
also if yooh return your age ham yooh have to promise to buy another age ham to make up for it