we have these as questions and answers because that is an exciting way to have a shipping page
if anything below does not make sense or yooh have other questions email us at hello@agehams.com and please include a nice compliment to get the conversation started thank yooh
what are your shipping options
we use the usps and there are three ways to ship:
✅ in a regular envelope with an address and postage (40 cents per address)
✅ we can also put the envelope in a bigger envelope and that might be if yooh want to give the card to someone in person (again watch the video thank yooh ($1 per address)
✅ the third option is to get a tracking number and that will mean everything comes in a nice padded shipping envelope ($3.99 per address)
there is a video showing all of our packaging and what comes out of the envelope and etc right here on this page
how long does shipping take
we get your order out the door in 4-6 days and then it depends on how far yooh are from cleveland, ohio and also if the post office is having a panic attack and/or being slow
please keep in mind that because our envelopes are thicker (because of the age hams inside) they cannot go through the post office's scanning machines, so sometimes that makes things take little longer than a normal letter or card
what if i want to ship to more than one address addresses in the same order
yais a lot of people do that for example if they are sending cards to 10 different people at 10 different addresses because of having so many friends
this is easy - at checkout just select "ship to multiple addresses"
btw to do ship to more than one address our website robot will make yooh either log into your account, or if yooh do not have an account, it make yooh create one so much
can i get express processing/shipping
not right now sorry about that please do not be mad
applepay and/or paypal changed my shipping address when it processed my order
yais tim apple is playing tricks like that sometimes - if this happened to yooh just email the following to hello@agehams.com
1) your order number
2) the recipient's full name (first and last, no nicknames, no emojis)
3) their full address
what if i want my age ham to arrive on an exact date
we try our best but this is very hard for us to accomplish successfully because of the post office and how they get grumpy sometimes
if yooh tell us (for example) june 14th, we will get it there on or around june 14th - usually we will err to the side of before june 14th
i want to send something outside of the united states
that is fine just select international shipping during checkout and yais yooh can send one card to another country and another to the united states in the same order (see how to ship to multiple addresses above)
also it costs $2 to ship with an international stamp (per address) and if yooh want an international tracking number that will be calculated once yooh put the shipping address in
what if my age ham gets lost in the mail
as long as yooh gave us the right name/address in your original order we will resend it for yooh
what if my age ham gets returned to yooh as undeliverable
if this happens we will email yooh when it comes back to us as soon as we can
if it coming back as undeliverable was our fault somehow (ie we somehow put your address wrong or there was not enough postage) we will offer yooh a refund or a free resend
if yooh gave us the wrong address or yooh left off the apartment number or put their nickname for shipping instead of their real name we will offer yooh a 50% discount on a replacement to the correct/full address
do yooh offer returns or refunds
we accept returns and refunds of age hams under any of the following circumstances:
1) yooh gave us the correct name/address but your age ham never arrives
2) your age ham arrives damaged, missing the ham, and/or the card is badly damaged
3) you submit a 3-page, hand-written, single spaced essay about why yooh are displeased with your age ham purchase
also if yooh return your age ham yooh have to promise to buy another age ham to make up for it